The World I want to Design FOR
Let’s create solutions to make the world a more balanced and happier place for all
👋🏼 My name is Piera Mattioli. I’m a passionate Service Designer who believes in the power of Human-Centered design as a tool to create a more human world, where all the voices are taken into account in the decision-making process.
⚡️ I have 5+ more years of experience in different countries – Italy, South Africa, Argentina, The Netherlands- working as a corporate changemaker, fighting to design new ecosystem and guiding processes of transformation.
🎯 I have led design teams and made collaboration and co-creation happen across departments located around the world.
✏️ I have proudly designed, prototyped, tested and implemented new innovative services in the South American market.
📍 I have helped co-organise ServiceJam events in Buenos Aires to educate on service design and Human-Centered innovation.
👁 I think and communicate visually and I believe in the power of visualisation as a way to make collaboration fun, engage stakeholders and foster systemic change.
💕 I am an idealistic with a hands-on mindset, eager to imagine and design a plan for our future and empower humanity to take a step, with curiosity and creativity, into new ways of living.
Highlights in my career
- Make premium customers of a bank meditate before a roleplaying session
- While running in depth interviews with customers, have people open up so deeply that they started crying
- Have more than 2000 coloring book, designed to educate on sexual health issues, delivered to children in marginalised communities of Côte d’Ivoire and Burkina Faso
- Give a talk about service design and have a boy of 18 years old ask me“Can I really work on this?”
🇮🇹 🇦🇷 Half Italian, half Argentinian, I was born in the middle of Italy and raised in a spanish-speaking family. I grew up with an international mindset and developed a strong capability to emphatise with different cultures and a passion for diversity.
👩🏽💻 I have been lucky to have had access to exchange programs to study in USA and South Africa, and to learn Design in a world class university – Politecnico di Milano.
👩🏽🎓 I have a master degree in Product Service System Design and a post-certificate in Social Innovation Management at Amani Institute.
🌎 With a nomadic heart, I have worked in different countries and, in between of experiences, travelled around.
🌈 When backpacking in South America I discovered the passion for painting murals and since then, I am always searching for new walls to transform.
✨ I have resigned from my job as an employee with the dream to travel the world as a digital nomad and independent Service Designer and work remotely, for different type of organisations, and locally, with the most diverse range of cultures in projects that matter.
Projects I dream to work on
Create a Service Design Lab in Abruzzo, Italy, to foster human-centered innovation in rural communities
Design collaborative murals in refugee camps in Europe and frontiers in South America
Contribute to design a worldwide tax and pension system to equip and empower the new era of digital nomads
Build an Art Residence in rural Italy to promote a culture of experimentation and creativity