Hello, I’m Piera Mattioli!
An Independent Service Designer, Social Innovator and Graphic Facilitator : )
I help you analyze your challenges and find innovative solutions through human centred design, visualisation and co-creation.
SOME OF THE ORGANISATIONS I HAVE HAD THE PLEASURE TO WORK WITH
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/DesignChange-01-1.png)
I Design Change
Because I want to see a more equal, inclusive, sustainable and healthy world
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/DesignChange-02-1.png)
I Facilitate Co-Creation
Because the only way to get it right is to do it together
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/DesignChange-03-1.png)
I Visualise New Worlds
Because through visualisation I can connect thoughts, people and shape new ideas.
You are….
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/AGENCY-04-1024x600.png)
An organisation, no matter what sector you operate in
Looking for innovation with purpose
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/AGENCY-05-1024x600.png)
An Expert, a Team Leader, an Entrepreneur, someone with a great idea
Looking for strategic guidance
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/AGENCY-06-1024x600.png)
A design agency
Looking for a service designer to partner on a specific project
in the right place : )
Services
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/Services-01-1024x913.png)
Human-Centered Design and Social Innovation
Services
Human-Centered Design and Social Innovation
Through qualitative research, systemic analysis, design sprints, and co-creation we can solve complex challenges to innovate:
- Services;
- Business models;
- Organisational structure.
Services
Collaborative
Workshops
Facilitation of constructive and engaging session to make conversations happen among a diverse groups of people:
- Design Sprint;
- Co-creation of innovative solutions;
- Co-creation of vision, purpose, strategy and roadmap.
Services
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/Services-02-1-1024x913.png)
Collaborative
Workshops
Services
![](https://www.pieramattioli.com/wp-content/uploads/2024/04/Training-1024x914.png)
Training on Human Centered Design
Services
Training on Human Centered Design
Deliver of Learning Experiences to train teams and organizations on Human Centered Design for:
- Upskill the teams with knowledge and expertise around Design Thinking, to create meaningful and innovative products and services;
- Learn and experiment practical tools to apply to team’s project;
- Create a safe environment open to learning and experimentation and identify high potential ambassadors;
- Work on a shared challenge to improve a specific service experience.
Services
Graphic Facilitation & Visual Storytelling
Use the power of visualization to:
- Create engagement and understanding during workshops and meetings;
- Tell stories in a visual and engaging way;
- Create visual memories to share with participants.
Services
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/Services-03-1-1024x913.png)
Graphic Facilitation & Visual Storytelling
Services
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/Services-04-1-1024x913.png)
Theory of Change
Services
Theory of Change
Understand how the activities your organisation run contribute to achieve the ultimate vision of change in the world:
- Map, analyse and evaluate your impact;
- Design a strategy to reach your ultimate vision;
- Communicate your impact.
I teach, talk and write about Service Design, Social Innovation and Visualization to create impact.
- I am part of the Teaching Team of IDEO U;
- I have led a masterclass on “Navigating complexity in organizational transformation” for the Service Design Days;
- I have been part of the learning journey of the Youth Food Lab (World Food Forum) to teach how to use visualization to grow and scale social business ideas, “Visualizing Impact: Mastering the Art of Visual Storytelling for Entrepreneurs in the Social Sector“;
- I love to create and share Miro templates to effectively and visually facilitate online conversations;
- I am always actively involved in Service Design communities, like Service Design Drinks, to share knowledge and connect with peers.
Some pictures of my previous work 🙂
![Piera Mattioli](https://www.pieramattioli.com/wp-content/uploads/2024/04/P1050056-1024x769.jpg)
![Piera Mattioli](https://www.pieramattioli.com/wp-content/uploads/2024/04/Foto-Piera-1024x768.jpg)
![Piera Mattioli](https://www.pieramattioli.com/wp-content/uploads/2024/04/P1040855-1024x769.jpg)
![Piera Mattioli](https://www.pieramattioli.com/wp-content/uploads/2024/04/IMG_6150-1024x768.jpg)
![Tackle Africa 3](https://www.pieramattioli.com/wp-content/uploads/2021/02/TackleAfrica_Carousel-03-1024x598.jpg)
![Piera Mattioli](https://www.pieramattioli.com/wp-content/uploads/2024/04/IMG_5615-1024x683.jpeg)
![Piera Mattioli](https://www.pieramattioli.com/wp-content/uploads/2024/04/IMG_0295-768x1024.jpg)
![Agoragri Collaborative mural 8](https://www.pieramattioli.com/wp-content/uploads/2021/02/agoragri-02-2-1024x597.jpg)
![Piera Mattioli](https://www.pieramattioli.com/wp-content/uploads/2024/04/IMG_0389-1024x768.jpg)
![](https://www.pieramattioli.com/wp-content/uploads/2024/04/1-1024x768.jpg)
![Piera Mattioli](https://www.pieramattioli.com/wp-content/uploads/2024/04/IMG_20221007_121144-1024x766.jpg)
![Piera Mattioli](https://www.pieramattioli.com/wp-content/uploads/2024/04/P1040582-1024x769.jpg)
![Piera Mattioli](https://www.pieramattioli.com/wp-content/uploads/2024/04/Strategic-Asset-1024x339.png)
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/StrategicAsset-01.png)
“Let’s change the world” mentality
A mix of ambition with a good sense of realism
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/StrategicAsset-02.png)
Experience across continents
9+ more years of experience humanising organisations and leading processes of transformation
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/StrategicAsset-03.png)
International Mindset
Able to emphatize and design for different cultures and social and economical contexts
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/StrategicAsset-04.png)
Visual
Visual communication to make collaboration fun
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/StrategicAsset-05.png)
Complexity easy to tackle
Able to make things tangible and split up larger goals in practical bits
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/ContactMe-01-300x235.png)
Contact me to create innovative service solutions and inclusive businesses to make the world a more balanced and happier place for all.
![](https://www.pieramattioli.com/wp-content/uploads/2021/02/ContactMe-02-154x300.png)